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Client Service Officers/Sales Administrators

Full time
December 22nd, 2017
Perth, WA
  • Immediate Start
  • Kings Park office location
  • Great team environment
  • Mentoring & training provided
  • Career development & growth opportunities

About our client
Our client is a leading trade credit insurance broker across Australia, New Zealand and Asia, offering a complete range of trade credit services. With a dedicated team of trade credit specialists and exclusive partnerships with clients and suppliers, our client creates and delivers superior tailored solutions and exceptional service all under one roof.

About the role
Reporting directly to the Senior Client Service Manager, you will be responsible for providing key administrative and client service support.

Duties and responsibilities:
  • Ensuring that all administration and documentation requirements are completed in a professional and timely manner
  • Assisting the Client Service Manager with key accounts
  • Liaising with internal and external clients
  • Assisting Sales Executives/Client Service Managers with daily tasks
  • Maintaining confidentiality
  • Resolving customer complaints
  • Assisting with Events, Functions, Petty Cash and Stationery
  • Renewal submissions
  • Renewing policies

About you
You will have experience in a similar role providing administrative support to Client Service Manager's and managing key accounts.

Skills and knowledge:
  • Strong administration skills
  • Knowledge and understanding of finance/insurance
  • Excellent communication and interpersonal skills
  • Exceptional time management skills
  • Experience in liaising with internal and external clients
  • The ability to work well under pressure

Experience and qualifications:
  • Business Administrative Certification is well received
  • Experience in managing key accounts
  • Experience in operating switchboards
  • Experience in LMS, Qtrac, Atradius, ASIC and ABR
  • Confident using Microsoft Office
  • Police clearance

We Offer:
  • Monday to Friday, 8:30am – 5:00pm
  • Opportunity to go full time following probation
  • Great Kings Park office location
  • A strong work culture
  • Dedication to providing exceptional service
  • A dynamic, proactive team environment
  • A strong focus on personal development
  • The opportunity to become a Client Support Manager
Apply now!