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Customer Service Representative

Full time
March 13th, 2021
Perth, WA

Customer Service Representative

The Client

Our client is a global market leader of solutions in measuring and process technologies in industrial weighing, feeding, screening and automation. They are an International Engineering and Manufacturing Company servicing the Mining & Resources sectors, they hold a strong well respected brand and for the right candidates offer permanent opportunities.

The Role
  • Prepare quotations on refurbishment projects in line with pricing policies
  • Obtain pricing, place orders and expedite parts and sundry items through Schenck Process purchasing procedures
  • Compile Manufacturing Data Records for quality control review and client submission
  • Track sales revenue and margin profits for refurbishment projects
  • Actively seek out opportuntities for new refurbishment work through frequent client contact
  • Develop close partnerships with clients in order to gain repeat business and expand existing business with them
  • Negoitate vendor workloads to accommodate client's requests working to achieve client requirements and DIFOT

The Requirements
  • SAP experience in purchasing modules
  • Ability to read engineering drawings (preferred)
  • Negotiation and influencing skills
  • Comfortable in seeking out new business from existing clients
  • High attention to detail
  • Well developed communication skills (written and verbal)
  • The ability to show initiative and display problem solving skills
  • Purchasing experience (desirable)
  • Excellent customer service skills
  • Demonstration of organised multi-tasking skills
  • Ability to work in a team environment

If you believe you are the right candidate for this position we encourage you to apply via submitting your resume in word format along with certifications & 3 recent references.

Please note; Successful applicants will be required to undergo Pre-employment medicals, Drug & Alcohol screening & psychometric evaluations.

Sure People Solutions & this client are equal opportunity employers, we encourage all applicants with the right to live & work in Australia to apply

We look forward to reviewing your application.

Apply now!